Frequently Asked Questions

No, you should not.  Do not drink ionized alkaline water 30 minutes before and up to 1-2 hours after meals.  Our stomach needs to be acidic to digest the food we eat and so drinking alkaline water before and after meal will slow down the digestion process.

Two-third of the body consists of water, which is therefore our most important nutrient.  The body loses 1.5 litre of water a day through the skin, lungs, gut via the kidneys as urine, ensuring that toxic substances are eliminated from the body.

The recommended daily intake of water is at least 1 litre a day, while for calcium it is 600mg. So ionized alkaline water can provide a sixth of your calcium requirement.  Start with 8.5pH for 2 to 3 days; follow by 9.0pH for the next 1 week.  Subsequently you can drink 9.5pH.

It is not advisable.  You can drink Clean Water with your medication because Kangen ionized alkaline water is micro clustered (water molecule is very small), thereby the penetrating power will be too strong for your medication.

ORP or Oxidation Reduction Potential (Antioxidant) of alkaline ionized water decline quickly so it is best to drink it straight from the ionizer.

If you decide to store it in a water container, the ORP values will typically drop by 50 percent within the first 24 hours and revert back to its original values within 48 hours.

Due to the thick, large titanium electrode plates, coated in platinum (completely rust proof), Kangen water ionizers typically last 15 – 25 years compared to other brands which typically lasts 2 – 3 years on average.

Minerals such as Ca, Mg, and other mineral clusters in the water supply tend to stick to the electrode plates, which decreases the electrolysis capability of the machine. To counter this, Kangen water ionizers are equipped with an automatic cleaning system that is activated for 20 seconds when water is continually ionized for 15 minutes.

There is also another way to clean the electrolysis cell manually. Setting the water to pH 5.5 (Beauty Water) and running the water tap for 2 – 3 minutes gently reverses the electric current and removes the crystals in the electrolysis cell.

Yes. Water comes out from two different hoses (white and grey). In order to prevent contamination and the proliferation of germs in residue water, the draining system is automatically activated when water is ionized and residue water is drained out at the same time.

Water of pH 5.5 – 11.0 comes out through the white hose, and acidic water (2.5 pH) comes out through the grey hose.

Each filter cartridge will last for approximately 6,000 litres. An average size family typically consumes 15 – 25 litres of water a day. So one filter cartridge will last for about 6 – 10 months or 6,000 litres whichever comes first.

No. Only water at room temperature is dispensed. Boiling or freezing ionized water will reduce or even make it lose its beneficial properties.

Yes, we offer free delivery and free basic installation when you purchase a unit with us. Free basic installation is only valid for standard faucets. Any additional requirements will be at the cost of the customer.

No. When you sign up for the 30 day free trial, you will need to come down to our showroom to collect 5 litres of alkaline ionized water every day for 30 days. You may also request for us to conduct a short live demo for you.

Alternatively, you could also loan a free set with minimum deposit which is refundable upon you purchasing a brand new machine.

You will have to visit our showroom and sign up for a free membership to be eligible to collect 5 litres of ionized water every day for a period of 30 days. Each container will cost S$2.00 (only 1 time you pay) and you may reuse it throughout the 30 day period.  However, the water is free.

No. You are not obligated to buy the machine after the 30 day free trial has ended. We are confident however that you will experience positive changes to your health and well-being (subjective to individual) and we do hope that you will consider purchasing a unit for you and your family’s health and well-being.

Yes we do.  It is interest free instalment plan. However, we will help you to find the best plan and advise you accordingly.